Turn individual know-how
into team knowledge
Retain knowledge. Improve workflows.
I work directly with your team to understand important tasks, clarify workflows and make practical know-how accessible to others. Where useful, I turn those findings into digital tools and working prototypes.
One real task is enough to begin. You don't need new software.
Source linked
EXAMPLESection: Workflow
Fictional illustration
Who approves the exception?- Source linked
- Question recorded
- Expert review still pending
Who can take over while you're away?
Prepare a handover
- Key working steps recorded
- Contacts identified
- Exceptions still need review
Practical know-how is captured so others can carry on with the work.
Explore knowledge handoverHow I can help
I help teams make sense of their workflows, retain important know-how and test practical improvements.
Retain practical know-how
When an experienced colleague is absent, changes roles or retires, we capture tasks, decisions and exceptions so others can carry on.
Clarify workflows
Where questions, delays or duplicate work arise, we examine a real case with the people involved. You receive a clear overview and a reasoned next improvement.
Test digital solutions
When a workflow can be simplified, I develop suitable digital tools, automations or prototypes. Together, we test whether the solution helps in everyday work.
Capture specialist knowledge. Simplify documentation.
Whether it’s a technical handover, the Cyber Resilience Act or the EU Machinery Directive: I help teams collate existing knowledge, streamline documentation using AI, and prepare documents for technical inspections.
Would someone from 2019 recognise that you work in the AI era?
Three sticky notes, two identical spreadsheets, one mail search for "where was that again...". Knowledge sits in people’s heads, not in the system.
The recurring steps run alongside — the morning is free again
- Quotes drafted & reviewed
- Knowledge base updated
So that others can carry on
When experienced employees are absent or retire, more than a set of instructions is often missing. Which template applies to an exception? Who answers a follow-up question? Details like these belong in documents people can actually use.
We choose one task, discuss suitable cases and organise the existing documents. Your specialists review the content. Then the person who will cover the task works through an agreed case with it. That shows us what is still missing.
It usually starts with a three-hour session on site. A reality check with the person covering follows, and an impact day with the team where it helps. Scope, contribution, result and price are agreed before we start.
Could someone take over your task?
Eight questions show you what is still missing for someone to cover it. No sign-in, and your answers stay on your device.
What should work better in your team?
Briefly describe the task, the handover or the documents involved. We will discuss which first step makes sense. On site in Solingen, the Bergisches Land, Düsseldorf and Cologne, and online by arrangement.
For manufacturing SMEs, municipal utilities, public administrations and other organisations.