Impact Day
Move one workflow forward together
The same task comes back every week. Information is missing, a spreadsheet needs updating or an approval is left waiting. The Impact Day brings the people involved together to work on one such workflow.
Before the session
We define the task, identify the roles involved and choose an appropriate example. We also agree which documents and access are needed, and what preparation is included in the engagement.
During the working day
We first make the existing workflow clear. Where is work handed over? Which questions keep coming back? What needs to work reliably?
We then develop a limited improvement. It might be clearer ownership, a shared template or a simple digital prototype. We use an appropriate example to examine what improves and what remains unresolved.